This Privacy Policy explains how arion casino collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described on this page.
When you register and use the arion casino platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account credentials, transaction records, deposit and withdrawal history, and any documents you submit for identity verification purposes. When you access our platform from a mobile device or browser, we may automatically collect technical data such as your IP address, device type, operating system, and session activity logs. This information helps us maintain platform security, detect suspicious activity, and ensure that our services are delivered correctly to players across the Philippines. We do not collect sensitive personal information beyond what is required for account management, regulatory compliance, and responsible gaming obligations. All data collection is conducted in accordance with applicable Philippine data privacy laws and the standards set by our licensing authority.
The personal information we collect is used exclusively to operate, maintain, and improve the arion casino platform for players in the Philippines. We use your data to process registrations, verify your identity, handle deposits and withdrawals in Philippine pesos, and provide customer support when you need assistance. Your information also allows us to send you important account notifications, security alerts, and updates about changes to our terms or policies. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this data cannot be used to identify any individual player. We do not use your personal information for unsolicited marketing communications without your explicit consent, and you may opt out of any optional communications at any time through your account settings. Transaction data is retained for the period required by Philippine financial regulations and our licensing obligations, after which it is securely deleted or anonymised. Any use of your data beyond the purposes described in this policy will only occur with your prior consent or as required by law.
Arion casino does not sell, rent, or trade your personal information to any third party for commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are bound by strict confidentiality agreements. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory inquiry, or law enforcement request in the Philippines — we will comply fully with applicable legal obligations. We may also share data within our corporate group for internal administrative and compliance purposes, subject to the same data protection standards that apply to the main platform. If a third-party partner is located outside the Philippines, we ensure that appropriate data transfer safeguards are in place before any information is shared. We will notify you of any material changes to our data-sharing practices by updating this Privacy Policy and publishing the revised version on this page. Your continued use of the platform after such updates constitutes your acceptance of the revised practices.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. Our security team monitors the platform continuously for unusual activity and responds promptly to any potential threats or vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with applicable data privacy laws. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. We recommend using a strong, unique password for your arion casino account and enabling any additional security features available in your account settings. No system can guarantee absolute security, but we are committed to maintaining the highest practical standards of data protection for all players in the Philippines.
As a player based in the Philippines, you have the right to access, correct, update, or request the deletion of your personal information held by arion casino, subject to applicable legal and regulatory requirements. You may submit a data access or correction request at any time by contacting our support team, and we will respond within the timeframe required by Philippine data privacy law. If you believe that your personal data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also request that we restrict the processing of your data in certain circumstances, such as while a dispute regarding its accuracy is being resolved. Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Please note that some data must be retained for regulatory compliance purposes even after an account is closed, and deletion requests may be subject to these legal retention obligations. For any questions about your data rights, visit our FAQ page or contact the support team directly.
Arion casino uses cookies and similar tracking technologies to improve your experience on our platform and to ensure that essential functions such as login sessions and account preferences work correctly. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the arion casino platform. Any data collected through cookies is handled in accordance with the same data protection standards described throughout this Privacy Policy. For more information about how we use cookies, please visit our FAQ page.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When material changes are made, the updated policy will be published on this page with a revised effective date, and we will take reasonable steps to notify registered players of significant updates. It is your responsibility to review this page periodically to stay informed about how we handle your personal information. Continued use of the platform after an updated policy is published constitutes your acceptance of the revised terms. If you have any concerns about changes to this policy, you are welcome to contact our support team or visit the FAQ page for guidance. We are committed to being transparent about our data practices and to keeping this policy accurate and up to date at all times.
Quick answers for Filipino players who want to understand how their data is handled.
Our support team is available 24/7 to help Filipino players with any data or account concerns. You can also check the FAQ for instant answers.